Independent Medical Evaluations (IME)
Depending on the type and extent of injury or disability, these evaluations
provide third party opinions regarding diagnosis, prognosis, and
appropriateness of current treatment. We have well over 100 physicians on
our roster. Please refer to our accompanying list of specialties.

Pre-Claim Evaluations (PCE)
Requested when an insured has been admitted to a hospital or LTC facility
(or has been there for three days prior), and there is entitlement to attendant
care/ assistive devices or modifications, and no other benefit application is
pending.

Functional Capacity Evaluations (FAE/FCE)
Quantifies physical tolerances and weight handling abilities of the individual,
as they relate to specific employment tasks, home activities and other
activities of daily living. May be performed over one or two days.

In-Home Evaluations (In-Home)
Evaluation of the domestic environment to determine the individual’s
requirement for attendant care, housekeeping, home maintenance, care
giving, and the need for any assisitive devices.

Pre/Post Accident Activities of Normal Living Evaluation (ANLI)
Assessment of an individual’s ability to perform usual daily activities. Its
focus is on promoting an early & safe return to ADL’s and employment
duties.

Job Site Analysis (JSA)
Assessment of the workplace to determine essential employment tasks and
provides a detailed breakdown of job requirements. Most valuable when
combined with a functional abilities evaluation and is employee specific.

Physical Demands Analysis (PDA)
A comprehensive analysis of the work environment that measures physical
demands of the job or employment category.

Vocational Evaluations (Psychovocational, Neuro-psychovocational,
etc)
This type of evaluation is useful to answer questions regarding
employability, earning capacity, and alternative employment options.

Diagnostic Testing
With our partnerships and experience in the industry, we have the capacity
to expedite MRI’s, CT’s, x-rays, and other diagnostic/investigative services
including vision testing, ECG, PFT, audiometry, and lab tests including liver
function and drug screening.

Medical Documentation and File Review
A review by a medical practitioner can assist in obtaining additional relevant
information prior to an evaluation/ intervention, or as a means of follow-up. It
is meant to determine the need for additional intervention, diagnostics,
interpretation of results, or to provide additional opinions as required.

Paper Review
A paper review may be performed when there is a request for ancillary
goods and services (pursuant to 37.2 SABS), there is a question about
application of the PAF (pursuant to 38 SABS), there is a question about
similar goods/ services recommended in a subsequent OCF18 that had
been denied in a prior OCF18 (pursuant to 38 SABS, concerns about an
exam approval application, and when there is a question about brain
impairment (certain criteria apply).

Future Care Cost Analysis/Life Care Planning
A comprehensive medical-legal document specifying all long term (lifetime)
needs and associated costs as they relate to an individuals disability.

Transferable Skills Analysis
If the individual cannot return to pre-injury employment, a TSA will assess the
his/ her current skills inventory and suggest occupational alternatives.

Labour Market Survey
A comprehensive and highly individual determination of available
employment options based on TSA and FCE results, geographic
limitations, qualifications and education as well as long term feasibility.

Domestic Modifications
Modifications (temporary and permanent)to the home environment meant to
promote safety and self-sufficiency at home.

Work Site Modifications
Provision of environmental adaptations including adaptive equipment and
devices, process modification or other ergonomic changes to promote
return to work.

Modified and Graduated Return to Work Programs
This is an employee and job-specific process of increasing employment
hours and/or job tasks with the goal of gradual return to work. Useful as part
of an ESRTW program.

Work Hardening Programs
This is an individualized program meant to gradually improve a workers
ability to handle employment related demands. May be initiated in clinic, and
then expanded to include on-site sessions. May be used in conjunction with
a modified/ graduated return to work program.

Post Offer/Pre-Placement Evaluations
Once an individual is hired, but before they are placed. This evaluation is
performed with the goal of job-matching; ensuring the new employee has the
physical ability to perform the job for which he has been hired. This
evaluation usually takes the form of a functional abilities evaluation and
medical screening. A PDA is usually required for this assessment to be
effective.

Chronic Pain Management Programs
Aimed at individuals suffering from chronic pain syndromes who have not
responded well to conventional medical and surgical approaches. The
emphasis is on learning pain self-management techniques with the goal of
leading a more active, satisfying life despite having chronic pain. Involves a
multidisciplinary approach, physical reconditioning, vocational counseling,
and follow-up support. Some individual psychology pain management
training is offered on a limited basis.

STD/ LTD Claims Management Consulting
Disability management consulting for both short term and long term
non-work-related injury and illness. It is our goal to maximize your employee
benefits while ensuring quality care. We work with your employee and their
physician to facilitate a prompt, safe return to work. This allows you to
maintain a neutral position relative to your disabled employee.